We get it—privacy policies are not the most exciting read. But don’t worry, we’ve kept it as simple and clear as possible, so you can understand exactly how we handle your personal information. Grab your favorite drink, relax, and let's walk through how LocalSoul collects, uses, and protects your data.
This Privacy Policy applies to LocalSoul, operated by us ("we", "our", "LocalSoul"). By using LocalSoul through our app or website, you agree to the terms outlined in this policy. If you have any questions or concerns, feel free to reach out to us at contactus@gmail.com.
1.1 LocalSoul is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, store, use, and share your data when you use our app or website.
1.2 Whether you’re making new connections, enjoying conversations, or exploring the app, LocalSoul works to provide a fun, safe, and private experience. If you’re under 18, please check with a parent or guardian before using our services to make sure you’re comfortable with how we handle your data.
1.3 As the data controller, we are responsible for ensuring your personal information is used in a safe and secure manner.
We collect the following types of information to improve your experience on LocalSoul:
• Personal Information: This includes your name, email address, phone number, age, gender, profile picture, and any other details you choose to provide when creating or updating your account.
• User-Generated Content: This is the content you create, like your bio, photos, messages, and other information you share in your profile or with other users.
• Location Information: If you enable location-based features, we may collect your location to connect you with nearby users. This helps us provide more relevant matches.
• Usage Data: We collect information about how you interact with the app and website. This includes features you use, the time you spend on LocalSoul, and any errors you encounter. This helps us enhance the app.
• Device Information: We gather details about your device, like the type of device, operating system, browser, and device identifiers, to ensure the app runs smoothly.
We use the data we collect for the following purposes:
• To Connect You with Others: Your personal details help us match you with users who share similar interests and preferences.
• To Improve the App: We use your usage data to make LocalSoul better, fixing bugs and adding new features to improve your experience.
• Communication: We may send you updates, news, and promotional offers. If you don’t want these messages, you can opt-out at any time.
• For Legal and Safety Reasons: We may use your information to comply with the law, prevent fraud, and ensure a safe environment for all users.
We don’t sell your data, but we may share it with trusted partners to provide the best experience:
• Service Providers: We work with third-party vendors who help us with things like hosting, payment processing, and customer support.
• Partners and Analytics: We may share some of your data with partners who assist us with app functionality, such as analytics services that help us improve LocalSoul.
• Business Transactions: If LocalSoul is involved in a merger, sale, or acquisition, your data may be transferred as part of the transaction.
• Legal Compliance: We may share your data with law enforcement or other authorities if required by law or to protect the rights of our users and services.
With your consent, we may use your personal information to send personalized marketing messages or display ads within the app. You can opt-out of receiving marketing messages at any time.
• Tailored Marketing: We aim to deliver relevant content, promotions, and advertisements based on your preferences. You can always choose to stop receiving such messages by adjusting your settings.
Your privacy and security are important to us. We use encryption and other security measures to protect your personal information from unauthorized access. However, as with any online service, no method of transmission or storage is completely secure, so we encourage you to use the app responsibly.
You have control over your personal information. Here are the rights you have:
• Access Your Data: You can always view and update your profile and personal information directly through the app or website.
• Delete Your Account: If you no longer wish to use LocalSoul, you can delete your account. We will remove your personal information, though some data may be retained for legal reasons.
• Withdraw Consent: You can withdraw your consent for data processing at any time. This may impact your ability to use certain features, but it gives you full control over your information.
• Correct Your Data: If your data is incorrect or incomplete, you can request corrections.
• Right to Erasure: You can ask us to delete your personal information in certain circumstances, and we will honor this request, subject to applicable laws.
You may delete your account at any time from within the LocalSoul app via [Settings > Account > Delete Account] or Click here to access the account deletion page directly.
Once confirmed, your profile, matches, and message history will be permanently deleted and cannot be recovered.
If you wish to request the deletion of all associated personal data (in accordance with applicable privacy laws), you may also contact us at contactus@gmail.com.
We will respond to verified requests within the legally required timeframes.
Please note:
• Some data may be retained temporarily for fraud prevention or legal compliance.
• Deletion of your account is irreversible.
If you're located outside of the country we operate in, your data may be transferred to and stored in other countries. We ensure that all transfers comply with applicable privacy laws and that your information remains secure.
LocalSoul is not intended for use by children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you’re under 18, please don’t use LocalSoul. If we discover that we have collected data from a minor, we will take steps to delete the data as soon as possible.
Our app may include links to third-party websites or services. We are not responsible for how they handle your data, so please read their privacy policies before sharing your information with them.
We may update this Privacy Policy from time to time to reflect changes in our practices or services. If we make significant changes, we’ll notify you within the app or via email. Make sure to review this page periodically for the latest updates.
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out to us at contactus@gmail.com.